Shipping Policy

📦 Shipping Policy — VEYORK

VEYORK operates as an official reseller of premium fashion & accessories, providing a direct shopping experience with orders shipped from our fulfillment partners in the United States (USA) to your address. This policy outlines the shipping terms, delivery times, responsibilities, and conditions that apply to purchases made on our website.

🌍 Shipping Origin

All products purchased from VEYORK are shipped from fulfillment centers located in the USA. Depending on inventory and destination, shipping may be domestic (within the United States) or international.

We partner with trusted carriers to ensure safe and reliable delivery.

Possible shipping partners: USPS, UPS, FedEx, DHL Express.

⏱️ Processing & Delivery Time

Order Processing Time:
🕒 1–3 business days (quality check, packaging, registration for shipment)

Estimated Delivery Time After Dispatch:
🇺🇸 United States: 4–9 business days
During peak seasons or customs delays, delivery times may extend.

🔎 Order Tracking

Every order includes a track & trace code, sent to the email address provided at checkout within up to 3 business days after confirmation.
This tracking code allows you to follow your package from dispatch to delivery.

🚚 Delivery Conditions

Deliveries are handled by national and international courier services. If the recipient is not home, the package may be delivered to a nearby pick-up location or post office.

📦 In some cases, multiple items in one order may be shipped separately, each with an individual tracking number.

🏠 Address Accuracy & Changes

Please ensure that your shipping address is complete and accurate before submitting your order.

  • Address changes are possible within the first 24 hours

  • After 24 hours, cancellations or modifications are no longer guaranteed

  • If the address is incorrect or the package is unclaimed, reshipping costs will be the customer’s responsibility

If an item is returned to us due to an incorrect address or non-collection, a new shipping period will apply once reshipment is confirmed.

🛡️ Damage, Loss & Claims

If your product arrives damaged or fails to arrive, please contact us immediately.

📌 Upon notification, VEYORK will:

  • Open an investigation with the carrier

  • Replace the item or offer a refund depending on the situation and customer preference

We aim to resolve all claims as quickly as possible.

🌐 Customs & Import Duties

For international orders, customs inspections may occur.
VEYORK covers standard customs and import fees.

If you are unexpectedly charged any customs fees, please contact us so we can resolve it.

🤝 Customer Support

For questions or assistance regarding your shipment, our support team is here to help.

📧 Email: veyorkinfo@gmail.com
📍 Contact Page: Available on our website